Privacy Policy - Ignite Creativ

Magnetic Movement LLC (“Company”, “we”, “us”, or “our”) operates our website, services, and digital platforms (collectively, the “Service”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect
We collect several types of information to provide and improve our Service.

**Personal Data**
We may collect personally identifiable information including:
* Name
* Email address
* Mobile Phone number (for SMS/MMS communication)
* Billing information
* Business information
* Form submissions and questionnaire responses
* Communication records

**Usage Data**
We may collect information automatically including:
* IP address
* Browser type and version
* Pages visited
* Time and date of visits
* Device identifiers
* Diagnostic and analytics data

2. Cookies and Tracking Technologies
We use cookies, pixels, and similar tracking technologies to track the activity on our Service and hold certain information. These are used to:
* Improve and customize user experience
* Analyze website performance and traffic
* Deliver relevant advertisements
* Authenticate users and prevent fraudulent use of user accounts

**Your Control:** You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

3. Advertising and Analytics
We may use third-party services including:
* Google Analytics
* Meta Pixel (Facebook and Instagram advertising tools)
* Advertising and analytics platforms

These tools help us analyze traffic and improve marketing performance.
Google Privacy Policy: https://policies.google.com/privacy

4. How We Use Your Information
We use collected information to:
* Provide and deliver services
* Process payments
* Communicate with you via email and text message (SMS)
* Provide customer support
* Send marketing communications
* Improve our services and analyze performance
* Prevent fraud and maintain security
* Comply with legal obligations

5. SMS/MMS Mobile Messaging and Opt-In Data
By providing your mobile phone number, you consent to receive text messages from us.
* **Opt-In Mechanism:** We obtain your consent to send SMS messages through clear, affirmative opt-in forms on our website or during the client onboarding process.
* **Opt-Out:** You may opt-out of receiving SMS messages at any time by replying “STOP” to any message we send.
* **Privacy of Consent:** Your consent to receive SMS messages is not shared, sold, or rented to third parties.

6. Data Security and Handling
The security of your data is important to us. We implement industry-standard technical and organizational security measures to protect your Personal Data from unauthorized access, alteration, disclosure, or destruction.
* We use Secure Socket Layer (SSL) encryption for data transmission.
* Access to personal information is restricted to authorized personnel only.
* However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

7. Sharing of Information
We do not sell, rent, or trade your Personal Data. We may share information with trusted third-party providers only as necessary to perform their services (such as Stripe for payments or GoHighLevel for CRM).

**Mobile Information Sharing Exception (A2P Compliance):**
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

8. User Rights
You have the right to:
* Access your personal data
* Request correction of inaccurate data
* Request deletion of your data (“Right to be Forgotten”)
* Restrict processing of your data
* Withdraw consent for communications
To exercise these rights, please contact info@ignitecreativ.com.

9. Data Retention
We retain Personal Data only as long as necessary to provide services, comply with legal obligations, resolve disputes, and maintain business records.

10. Children’s Privacy
Our Service is not intended for individuals under age 13. We do not knowingly collect data from children.

11. Business Transfers
If Magnetic Movement LLC is acquired or merged, your information may be transferred as part of the business assets. *Note: This explicitly excludes SMS Opt-in data, which remains subject to the privacy restrictions in Section 7.*

12. Changes to This Policy
We may update this Privacy Policy at any time. Changes will be posted on this page.

13. Contact Information
Magnetic Movement LLC
Email: info@ignitecreativ.com